prices do not include sales taxes. Appropriate fluorescentlamps sales tax will be automatically added to your total if your order is shipped to a state where a store has been established. Sales tax is excluded on shipments delivered to the following states: ID, ME, MT, ND, SD, VT and WY. We apologize for any inconvenience, but we are not able to accept international orders directly over the Internet at this time. For our Canadian visitors, please see our section on Canada shown below, and we will be happy to help you. If damage occurs to your order in delivery, please call our toll free number, to arrange for a return pickup. We will cheerfully exchange it, refund your money, or credit your charge card. When returning merchandise, please return the product with the invoice packed in the original carton.

Is your site secure? Yes, our site is secure. All of the information you submit is sent to on a completely secure SSL connection.How can I change my mailing address for your catalog? If you are a registered on-line shopper, your personal information is automatically updated in our system. If you are not a registered on-line shopper, please send the mailing label off of your most recent catalog to P.O. Box 161009, Fort Worth, Texas, 76161-9967. How can I request a fluorescentlamps copy of your Annual Report? fluorescentlamps You can request a copy of the Annual Report in one of two ways. Go to the Investor Relations section of the web site and send an e-mail directly to Investor Relations or contact Investor Relations by phone or by fax a We want to assure you that we are using SSL technology so that no one but you can access your private information.

(Note: All the information you submit from the web site is sent to fluorescentlamps on a completely secure SSL connection.) Once all of your personal information has been entered, click "purchase". Upon successful entry of your information, you will receive an order confirmation screen. Please print this screen for your records. It will contain your customer number and order number if needed in the future. If you have any problems ordering product or have any questions, please call our Customer Service department toll free Whether you''re buying for your best customers or your most deserving employees, has the perfect gift. Our assortment of business gifts is personal, practical and elegantly designed. For the personal touch, we also offer engraving on many items such as clocks, boxes and pens.

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